At Bearform Fitness, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with your 'Sculpted by Sweat, Defined by Form' Heavy Garment Hoodie, we've got you covered with our straightforward return policy.
30-Day Satisfaction Guarantee: We offer a 30-day satisfaction guarantee on all purchases made directly through our website or authorized retailers. If, within 30 days of receiving your hoodie, you are not satisfied with your purchase, you may return it for a full refund or exchange. Please note that the item must be unused, in its original packaging, and accompanied by the proof of purchase.
Easy Return Process: To initiate a return, simply contact our customer service team at bearformfit@email.com within 30 days of receiving your order. Provide your order number, details of the item you wish to return, and the reason for the return. Our customer service team will guide you through the easy return process, including providing a return authorization and shipping instructions.
Return Conditions:
- The hoodie must be in its original, unused condition.
- The item must be returned in its original packaging.
- Proof of purchase, such as the order confirmation or receipt, must be provided.
- Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
Refund or Exchange: Upon receiving your returned item, we will inspect it to ensure it meets the return conditions. Once approved, we will process your refund or exchange promptly. Refunds will be issued to the original payment method, and exchanges will be shipped out at no additional cost.
